Terms & Conditions

1. Programme Overview

MadBid customers who have purchased bids worth £14.99 and above are automatically enrolled into the MadBid Loyalty Programme. MadBid reserves the right to award discounts to users based on the value of purchases made by the users and calculations based on MadBid’s evaluation. The minimum age to be a legitimate MadBid user is 16 years, as such, the MadBid Loyalty programme is also offered only to users who are 16 years or older and remain subscribed to MadBid.com. Entry into the MadBid Loyalty Programme, reimbursement of bids & other benefits will be at the sole discretion of MadBid.com. The loyalty programme can be modified by MadBid.com as & when required, without giving notice or any form of communication to Loyalty programme participants as individuals or groups.

2. Duration & Account Termination

The MadBid Loyalty programme is active as of 19th October 2009, and will continue at the discretion of the management of MadBid.com, who reserve the right to dissolve the programme at any moment, without giving any form of notice or communication to its members. Each individual customer is automatically enrolled into this programme on the purchase of a minimum of £14.99 worth of bids.

MadBid may terminate user access or suspend user eligibility for the Loyalty programme and its benefits or terminate the right of access to MadBid.com without notice, for any conduct is considered to be in violation of the rules & regulations laid down by the site.

3. Collection of Points

Loyalty Programme members will be able to collect loyalty points on every purchase of bids that they make. Number of bids credited into the user's account will depend on the loyalty level of the user. MadBid management reserves the right to change the number of points awarded at any point, without giving any explanation to the loyalty programme members.

4. Redemption of Loyalty Points

Under the MadBid Loyalty Programme, programme members will be able to exchange loyalty points in lieu of payment towards bids purchased or auctions won. The conversion rate of loyalty points to cash equivalent will be set at the discretion of MadBid management and can be changed at any time without giving any prior notification to its users.

5. Rush Delivery of Products

Depending on their Loyalty level, the loyalty programme users will have the option to rush order up to a maximum of 2 products per month.

• “Products” pertain to auctions won by the user for which a confirmed payment has been received.
• “Rush Delivery” is limited to MadBid sourcing the product on priority from its suppliers. MadBid cannot, however, guarantee the shipment / delivery date of the product as this depends on the availability of the product & the ability of the supplier to deliver the product on time.
• Products that require assembly (e.g. Dell Computers) and Cash products cannot be requested for Rush Delivery.
• MadBid reserves the right to change the list of products that can be opted for Rush Delivery at any moment.

6. Limitations of Liability & Disputes

For detailed information on MadBid’s Limitations of Liability & Disputes policies please review the site's Terms and Conditions of Use.